Glaston Care Service Agreement
A smarter service experience
Maximize uptime
Reduce risk
Control lifecycle costs
Keeping your production running smoothly
What you get with CARE™
Proactive preventive maintenance
Scheduled visits planned in advance with your dedicated Glaston service expert, along with priority access to our service calendar, ensure your line is always ready when it matters most.
Priority access to support and expertise
Priority online and remote support during working hours, with preferential rates for emergencies and corrective maintenance when needed. CARE™ customers can also get access to extended hours support services.
Preferred commercial benefits across Glaston’s portfolio
Unlock exclusive commercial rates on OEM spare parts, upgrades, training and advanced digital solutions, helping protect your investment over its lifetime.
References
Arcon-Dur, Germany
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"When we bought our Glaston Tamglass HTF ProE 2442 furnace in 2000, we decided to get the Glaston Care service agreement at the same time,” says Horst Würzburger, Technical Manager at Arcon-Dur. “The reason for the agreement was to have quick support and maintenance availability for our machines in case of emergency".
Read moreViridian Group, Australia
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Viridian has been a long-term customer for the Glaston Care agreement, which currently covers eight locations in Australia and New Zealand with a total of 9 Glaston furnaces.
Read moreGoldray Industries, Canada
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“Based on the positive outcome with the edging machinery service agreement, we then decided about a year ago to extend the Glaston Care to cover our Glaston furnace, which too has made such a big difference.”
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