Glaston Care service agreements

Service agreements tailored to your needs


Glaston Care agreement ensures utmost flexibility

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Highest reliability

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Continuous lifetime support

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Modular concept to fit your needs

Service level to match your needs


Glaston Care is a service agreement concept ensuring utmost flexibility. You can choose from a wide range of service options to match your needs.

As a Glaston customer, you benefit from a unique global network of experienced service experts. Personalized spare parts advice, professional hotline support – often in a local language – and short response times are just some of the things you can count on.

Glaston Care solutions offer you a wide range of preventive service agreement options that are customizable to your needs.

With our individual Glaston Service modules, you ensure the highest possible reliability of your equipment. By combining or adding different modules with specific options, you can configure services that are perfectly tailored to the needs of your business.

This helps you keep your budget under control with maximum machine performance.

References


Arcon-Dur, Germany

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"When we bought our Glaston Tamglass HTF ProE 2442 furnace in 2000, we decided to get the Glaston Care service agreement at the same time,” says Horst Würzburger, Technical Manager at Arcon-Dur. “The reason for the agreement was to have quick support and maintenance availability for our machines in case of emergency".

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Viridian Group, Australia

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Viridian has been a long-term customer for the Glaston Care agreement, which currently covers eight locations in Australia and New Zealand with a total of 9 Glaston furnaces.

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Goldray Industries, Canada

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“Based on the positive outcome with the edging machinery service agreement, we then decided about a year ago to extend the Glaston Care to cover our Glaston furnace, which too has made such a big difference.”

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Articles


#AskGlaston Flat Tempering Series #2: Stress calculation

In the second episode of #AskGlaston Flat Tempering Series, we will talk about the new solution to estimate the stress level in glass – online. The online stress...

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#AskGlaston Flat Tempering Series #1: White haze

This video is the first video in our new #AskGlaston Flat Tempering Series. In this series, we will be covering some of the most advanced and latest innovations...

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How to stop wasting resources in glass tempering

What areas of your process can be improved to make your operations more efficient? Are there any gaps you need to fill? Often, issues that seem insignificant can,...

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