“For our current modernization project, undertaken during Christmas break in 2018, Glaston was by far the best vendor to work with,” says Tom Wanamaker, President of Splendor Shower Door in Holland, Ohio. “From start to finish, our experience with them was great. Communications, installation and training all went very smoothly.”
Splendor Glass Door started as a small glass fabricating company serving the northwest Ohio and southeast Michigan area. When Tom Wanamaker bought the company in 2004, he took the business to a completely new level, growing with the rising trends in shower door and interior glass in the US.
About two years ago, Tom and his team decided it was time to modernize and bring some outsourced processes in-house, such as the ability to temper larger-sized glass with higher quality. “Over the eight years since we explored this earlier, the change in machinery – especially the automation – was huge!” he says. “We began our process by looking at three suppliers for a new tempering machine.”
Glaston was chosen because of its reputation. “What was impressive to me, though,” Tom says, “was how Kimmo Kuusela, Sales Director, North America, got involved with what type of furnace we needed. He made us feel really comfortable. Not only did he know the sales side, but also all the technical details of the furnace.”
In Tom’s opinion, Glaston really knows how to work well with small companies. All the people from Glaston were very responsive and established a good relationship with his employees.
One thing that Tom appreciated most was how Glaston worked closely with the team from Splendor that would be using the machine: “This means that our guys really understand how the machine was put together and how to use it. We can see the quality of all the nuts and bolts. The furnace is really well built. Glaston doesn’t cut corners when it comes to quality.”